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SWORD stands for Service Work Order Requests & Dispatch.  

SWORD™ is a complete Service Order management software application for creation and dispatch of service orders. Plus, SWORD includes solutions for the following service business challenges:

• Customer Relationship Management
• Maintenance Plan Tracking and Documentation

SWORD™ is ideal for many types of businesses that have field technicians and other personnel that are dispatched or routed on service calls.

• The application is compatible with Quickbooks® Customer, Items and Employee files.  Invoices generated in SWORD™ can be easily transfered into Quickbooks® as transaction files.
• Multi-user and network-ready.
• Runs in Win'95, Win'98, Win2000, Windows XP.

SWORD without the QuickBooks Link is essentially a Service Order entry program. QuickBooks Customer and Items files can be imported into SWORD. This version allows the generation of the following:

• Documents

  • Service Orders

  • Purchase Agreements

  • Estimates

  • Pick Tickets

  • Material Sign-out Form

  • Invoice (AR Handled by QuickBooks)

• Reports (Most reports may be customized by an End-User)

  • All SOs by Due Date;

  • by Customer;

  • by Schedule Data;

  • SOs equal to the Current Date

  • Estimates by Estimate Date

SWORD with Software Commerce Agent (SCA) for QuickBooks, provides two-way transfer of customer data and Service Orders can be transferred to QuickBooks as Invoices.

Click Here to View User Guide  ~ Click Here to Download Demo Application