High
Volume Call Processing Made Easy
Processing incoming calls
with speed and efficiency is mission-critical for businesses with high call
volumes. The PC Attendant Console delivers the optimum solution, simplifying the
complex process of answering and transferring calls for multiple lines on the
Strata DK424 system.
Advanced
Features Maximize Operator Efficiency
The PC Attendant Console operates as a Windows¨ application on your PC,
providing advanced, easy-to-use features that enable your operator to accurately
process calls quickly:
- Answer
Button with Answer Priority and Queuing
- Emergency
Call Priority
- Programmable
Buttons allow one-touch operation of the features you use most
- Automatic
Day/Night Mode Switching
- Message
Center/Voice Mail Transfer
- Call
Waiting Count
- Loop
Hold Display With Timer
- Internal
Name/Extension Directory
- Outgoing
Speed Dial Directory
- Busy
Lamp Field enables your operator to see station status at a glance
- Color-coded
indicators simplify monitoring of various status conditions
Answer
And Route Each Call Appropriately & Quickly
The PC Attendant Console displays Caller Identification and Dialed Number
Identification Service, so your operator will know who is calling, for whom, and
where to transfer each call. This capability is a must for efficiently routing
calls to your facility's different departments.
All PC
Attendant Console functions can be accessed either from the keyboard or by
clicking screen buttons or icons, with headset or handset operation - the choice
is yours! Plus, Toshiba's Strata DK424 system seamlessly integrates up to four
consoles, automatically distributing the load of incoming calls.
