KTS products and services include ShoreTel VoIP Systems, Cisco computer networks, Adtran computer networks, Microsoft servers, Toshiba IP Telephone Systems, Norstar IP Office Phone Systems, Panasonic Phone Systems and other business communications systems, voice mail systems, computer-telephony integration (CTI) applications, call accounting systems, plus other computer IP networking solutions.

What are your business communications concerns?

The answer to your business communication concerns and needs will change with the advancement of technology, but you don’t have to worry… with KTS you get ANSWERS! Now when the answers to your communication needs change, you’ll have the ANSWERS to the SOLUTIONS you need to keep your technology current, the information flowing and your business growing.

Network Assessment and Analysis

Our IP Network Services monitoring and research will provide information on how services, carriers and ISPs are deploying/developing to generate enhanced Quality of Services (QoS).This includes IP VPN, IP telephony, IP video and managed network services. This technology is maturing and there are many service providers, network system integrators, equipment providers and ISP competing in this segment. We examine the IP products, carriers, network system integrators and ISPs opportunities to generate optimized IP based services and user management.

This service covers the following segments of the IP network services:

• IP services usage and preferences

• IP Telephony

• Managed Network Services

• Broadband and IP services diagnostic studies

• Broadband throughput vs. QoS

We address VoIP Deployment Concerns:

• What is the IP Bandwidth Demand?

• What should be my threshold to increase IP services?

• What is the perception of your QoS?

• What are the IP services users usage and preferences?

• What Technology changes or enhancements can be deployed?

Our IP network services program will address the following topics:

• IP network services best practices

• IP services strategic selection decision model

• IP telephony, SIP, VoIP

• Enterprise Networking Equipment

• IP services needs analysis

• Managed network services

• Managed VoIP services

Product & Service Directory

While you are here be sure to check-out our products and service directory, which is chocked full of information about Toshiba Phone Systems and Voice Mail Systems, plus a variety of Telephone Equipment and Call Center, plus ACD & CTI Software Applications. Our Office Phone Systems include Toshiba CIX and ShoreTel's IP Business Telephone System. We are still supporting Toshiba's legacy line, which includes Toshiba DK40i, Stratagy Voice Mail, Insight CIX, Toshiba CTX 100, Toshiba CTX 670 and the older Toshiba DK424i the almost ancient Repartee Voice Mail Systems. Also, we continue to support the old Active Voice Voice Mail Systems and the Insight DK ACD Call Reporting Software, plus the OAISYS ACD Call Reporting Software known as Taske +Net Phone. Of course, we are a full-service Computer Cabling and Data Cabling for network infrastructures, Voice-over IP systems like the ShoreTel Systems. We continue to support many of the older and, of course, the newer Toshiba Voice Mail Systems. We are also please to display information about Info Chip's Music On-Hold digital players (DPU) and audio recording services. For headsets, we strongly recommend and offer Plantronics Headsets. Lastly, we have on display ABCI Software products, which include Cable Management Software, and Project Management Software, plus routing and dispatch field management software called SWORD©. Also, we sponsor ABCI's TelcoMgr© telecommunication expense management software. Several Telecom E-Books e-books are on display, which can show you how to Cut the Cost! And, How to Audit Phone Bills phone bill with the TelcoMgr telecom database manager.